Privacy Policy

Privacy Policy for ServiceKhata360. Last Updated: June 2026

At ServiceKhata360, we are committed to protecting the privacy and security of our users and their business data. This Privacy Policy explains how we collect, use, store, and protect information when you use our CRM software, website, and related services.

By accessing or using ServiceKhata360, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Account Information

When you register for ServiceKhata360, we may collect:

  • Full Name
  • Company Name
  • Email Address
  • Phone Number
  • Business Address
  • GST Number (if applicable)
  • Login Credentials

Customer & Business Data

As part of using our CRM, you may store:

  • Customer Information
  • Lead Information
  • Contact Details
  • Estimates & Quotations
  • Invoices
  • AMC Records
  • Complaint/Ticket Data
  • Employee Information
  • Project Information
  • Uploaded Documents

Technical Information

We automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Login Activity
  • System Usage Data
  • Cookies and Analytics Data

2. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Provide CRM services
  • Generate invoices and reports
  • Improve software performance
  • Send account notifications
  • Provide customer support
  • Monitor system security
  • Comply with legal obligations

We never sell your personal or business data to third parties.

3. Data Ownership

  • You retain full ownership of all business data entered into ServiceKhata360.
  • We act solely as a service provider and data processor.
  • You can request export of your data at any time.

4. Data Security

We implement industry-standard security measures including:

  • Secure HTTPS Encryption
  • Password Protection
  • Access Control Systems
  • Regular Security Updates
  • Database Protection Measures
  • Secure Server Infrastructure

While we strive to protect your data, no online system can guarantee 100% security.

5. Cookies

We use cookies to:

  • Maintain user sessions
  • Improve website functionality
  • Analyze platform performance
  • Remember user preferences

You may disable cookies through your browser settings, although some features may not function properly.

6. Third-Party Services

ServiceKhata360 may integrate with third-party services such as:

  • Payment Gateways
  • WhatsApp APIs
  • SMS Providers
  • Email Service Providers
  • Cloud Hosting Providers

These third parties have their own privacy policies and practices.

7. Data Retention

We retain customer data while your account remains active.

Upon account termination:

  • Data may be retained for backup and legal purposes for a limited period.
  • You may request data export before cancellation.
  • Data may be permanently deleted after the retention period.

8. User Responsibilities

Users are responsible for:

  • Maintaining account security
  • Protecting login credentials
  • Ensuring lawful collection of customer data
  • Complying with applicable privacy regulations

9. Children's Privacy

ServiceKhata360 is intended for business use and is not designed for individuals under the age of 18.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be published on this page with an updated effective date.

11. Contact Us

For privacy-related inquiries, contact:

ServiceKhata360 Support
Email: support@servicekhata360.in
Website: https://servicekhata360.in